Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking Statement sets out the steps Mayfair Carpet Cleaners has taken, and continues to take, to prevent modern slavery and human trafficking from occurring within our business operations and supply chains. We are committed to operating ethically, with integrity and transparency in all business relationships, and to implementing effective systems and controls to safeguard individuals from exploitation.

Modern slavery is a crime and a grave violation of fundamental human rights. It can take many forms, including servitude, forced and compulsory labour, bonded labour, human trafficking, child labour, and exploitation of vulnerable persons. Mayfair Carpet Cleaners recognises our responsibility to identify, prevent, and address these risks wherever they may arise in connection with our business.

Zero-Tolerance Policy

Mayfair Carpet Cleaners has a clear and absolute zero-tolerance policy towards all forms of modern slavery and human trafficking. This applies to our own operations, our employees, our agency workers, contractors, and every party in our supply chain. We do not accept, condone, or overlook any practice that involves coercion, deception, abuse of vulnerability, or denial of fundamental labour rights.

All staff, regardless of role or seniority, are expected to act with integrity and to uphold this policy. Our management team is responsible for ensuring that there is clear leadership on this issue, and that modern slavery considerations are integrated into our decision-making processes, including procurement, recruitment, and long-term strategic planning.

Our Supply Chains and Supplier Audits

Our supply chains include providers of cleaning products, machinery and equipment, uniforms and workwear, premises services, and various professional and support services. We recognise that certain sectors and geographies carry a higher risk of modern slavery and we take a risk-based approach to monitoring and assessing our suppliers.

All new suppliers are required to confirm that they comply with all relevant labour and human rights legislation and that they do not tolerate modern slavery in their own activities or supply chains. Where appropriate, we seek written confirmations of their policies and practices relating to labour rights, working hours, wages, and health and safety.

We conduct periodic supplier audits and assessments, which may include requests for documentation, on-site visits where proportionate and feasible, and reviews of employment practices and working conditions. If a supplier fails to provide satisfactory evidence of compliance or is found to be involved in modern slavery or related abuses, we will take immediate action which may include suspension or termination of the business relationship.

Reporting Channels and Whistleblowing

Mayfair Carpet Cleaners encourages a culture of openness and accountability. Any employee, contractor, supplier, or other stakeholder who has concerns about modern slavery, human trafficking, or any related unethical conduct is strongly encouraged to report these concerns at the earliest opportunity.

Concerns can be raised directly with line managers or senior management, or through our established whistleblowing procedures. Reports may be made anonymously where permitted by local law. All reports will be treated seriously, handled sensitively, and investigated promptly and impartially.

No individual who raises a concern in good faith will suffer any form of retaliation, victimisation, or detriment for speaking up. We are committed to protecting whistleblowers and to taking appropriate remedial and disciplinary action if wrongdoing is identified.

Training, Awareness, and Continuous Improvement

We provide relevant training and guidance to key members of staff, particularly those involved in procurement, recruitment, and contract management, to help them recognise indicators of modern slavery and to understand how to respond to concerns. We also promote awareness of our zero-tolerance policy and expectations through internal communications and onboarding materials.

We recognise that the fight against modern slavery is an ongoing process that requires continual vigilance and improvement. We are committed to reviewing and enhancing our policies, procedures, and risk assessments as our business evolves and as best practice standards develop.

Annual Review and Approval

This Modern Slavery and Human Trafficking Statement is reviewed on an annual basis to ensure that it remains accurate, effective, and aligned with our business activities and legal obligations. As part of this review, we consider any incidents reported, the outcomes of supplier audits, feedback from stakeholders, changes in legislation, and emerging risks in our supply chains.

Following each review, we update our practices where necessary to strengthen our safeguards against modern slavery and to improve our ability to identify and address potential risks. This statement has been approved by the leadership of Mayfair Carpet Cleaners, who take overall responsibility for its implementation and for ensuring that the commitments set out above are embedded across our organisation.